Privacy Policy

Effective Date: July 20, 2026

Last Updated: July 20, 2026

1. Introduction

Rydit LLC ("Rydit," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly and in accordance with applicable privacy and data-protection laws.

This Privacy Policy explains how Rydit collects, uses, discloses, retains, and protects personal information in connection with Rydit Chauffeurs and related services.

Rydit Chauffeurs is part of the broader Rydit Platform. The Rydit Platform may include Rydit websites, mobile applications, web applications, APIs, portals, communications tools, partner integrations, and related services, including:

This Privacy Policy primarily governs the information practices of Rydit Chauffeurs. A separate or supplemental privacy notice may apply to another Rydit service, product, promotion, business relationship, or jurisdiction.

By accessing or using Rydit Chauffeurs, you acknowledge that your personal information may be handled as described in this Privacy Policy. Where consent is required by law, we will request consent separately and will not rely solely on your acceptance of this Privacy Policy.

This Privacy Policy is not intended to create contractual rights beyond those provided by applicable law.

2. Who This Policy Covers

This Privacy Policy applies to personal information processed about:

Chauffeurs.

This Policy does not govern the independent privacy practices of third parties, including Fleet Hubs, transportation providers, payment processors, background-screening providers, or websites and services that Rydit does not control.

3. Our Role and the Role of Fleet Hubs

Depending on the service and circumstances, Rydit may act as:

Fleet Hubs may use Rydit technology to receive, dispatch, administer, or fulfill transportation requests. Depending on the applicable agreement and the activity involved, a Fleet Hub may act as an independent controller, joint controller, business, service provider, contractor, or processor.

Fleet Hubs may have their own privacy notices and may collect or use information independently for purposes such as:

You should review the privacy notice of the Fleet Hub or transportation provider involved in your service.

4. What Is Personal Information?

"Personal information," also called "personal data" in some jurisdictions, generally means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked to an individual or household.

Personal information does not always include information that has been properly anonymized, deidentified, or aggregated so that it cannot reasonably be linked to an identifiable person.

The precise definition of personal information depends on the law that applies where you live.

5. Information We Collect

The information we collect depends on your relationship with Rydit, the services you use, your device settings, the permissions you grant, and the requirements of the Fleet Hub or transportation provider involved.

We may collect information directly from you, automatically from your device, from other Rydit users, and from third parties.

5.1 Account and Profile Information

We may collect:

5.2 Rider and Passenger Information

We may collect:

A person booking transportation for someone else represents that they are authorized to provide the passenger's information for the requested service.

5.3 Driver and Chauffeur Information

For drivers, chauffeurs, applicants, vehicle owners, or Fleet Hub personnel, we may collect:

5.4 Payment and Transaction Information

We may collect or receive:

Full payment-card numbers may be collected and processed directly by an authorized payment processor rather than stored by Rydit.

5.5 Location Information

Location information is central to transportation and dispatch services.

Depending on your role, device settings, and permissions, we may collect:

For drivers, background location may be required while the driver is online, available, assigned to a booking, traveling to a pickup, or completing a trip.

You may control location permissions through your device settings. Disabling location access may prevent important features from functioning.

5.6 Communications

We may collect or process communications made through or concerning the Platform, including:

We may use masked or relay communication tools to reduce unnecessary disclosure of personal telephone numbers.

Where calls are recorded, we will provide notice or obtain consent when required by law.

5.7 Device and Technical Information

We may automatically collect:

5.8 Device Permissions

Depending on the features you use, the app may request access to:

We request permissions when needed for a relevant feature. The permissions requested may differ by operating system, device, role, and app version.

Examples include:

You can manage these permissions through your device settings.

5.9 Information From Other People

We may receive information about you from:

If you provide personal information about another person, you must have lawful authority to do so and provide any required notices.

5.10 Information From Social Login or Connected Accounts

When you choose to register or sign in using a third-party account, we may receive information authorized by you and the provider, such as:

The third party's handling of your account information is governed by its own privacy policy and settings.

6. Sensitive Personal Information

Depending on your role and the service used, Rydit may process information considered sensitive, special-category, or otherwise specially protected under applicable law.

This may include:

We use sensitive personal information only for reasonably necessary and proportionate purposes, such as:

We do not use sensitive personal information to infer characteristics about individuals for unrelated advertising purposes.

Where required by law, we obtain consent before collecting or processing sensitive information and provide applicable rights to limit or withdraw consent.

7. Biometrics and Identity Verification

Rydit or an authorized provider may use photographs, liveness checks, document scans, facial- comparison technology, or similar methods to confirm that:

Depending on the technology used, this process may involve biometric information or biometric identifiers.

We will provide any separate notice and obtain consent required under applicable biometric- privacy laws before collecting regulated biometric data.

Biometric information will not be used for unrelated marketing and will be retained only as long as reasonably necessary for the disclosed purpose or as otherwise required or permitted by law.

8. Background Checks and Eligibility

Verification Where permitted by law, Rydit, a Fleet Hub, or an authorized screening provider may conduct or facilitate:

Where a consumer report or investigative consumer report is obtained, the responsible party will provide any notices, authorizations, copies, and pre-adverse or adverse-action procedures required by the U.S. Fair Credit Reporting Act and applicable state or local laws.

A completed or passed screening does not represent a guarantee, certification, or prediction of future conduct. Drivers, vehicle owners, Fleet Hubs, and transportation providers remain responsible for maintaining required licenses, insurance, qualifications, and legal compliance.

9. How We Use Personal Information

We may use personal information for the following purposes.

9.1 Providing the Platform

We use information to:

9.2 Safety, Security, and Fraud Prevention

We use information to:

9.3 Customer Service

We use information to:

9.4 Analytics and Improvement

We use information to:

Where appropriate, we use aggregated, anonymized, or deidentified information.

9.5 Communications

We may use your information to send:

You may opt out of promotional messages, but you may continue to receive transactional, legal, safety, or account-related communications.

9.6 Marketing and Promotions

Where permitted by law, we may use information to:

We obtain consent where legally required and provide opt-out mechanisms.

9.7 Legal and Business Purposes

We may use information to:

10. Legal Bases for Processing

Where laws such as the EU GDPR or UK GDPR apply, Rydit relies on one or more of the following legal bases.

10.1 Performance of a Contract

We process information when necessary to provide requested services or take steps before entering into an agreement, including:

10.2 Legitimate Interests

We may process information when necessary for legitimate business interests that are not overridden by your rights, including:

10.3 Consent

We rely on consent where required, including for certain:

You may withdraw consent at any time, but withdrawal does not make prior lawful processing unlawful.

10.4 Legal Obligations

We process information when needed to comply with:

10.5 Vital Interests and Public Interest

In limited situations, we may process or disclose information to protect someone's life or physical safety or to perform a task recognized by applicable law as being in the public interest.

11. Automated Processing and Profiling

Rydit may use automated systems to assist with:

These systems may evaluate information such as location, booking activity, device signals, transaction history, cancellation patterns, account history, and reported safety events.

We do not intend to make decisions based solely on automated processing that produce legal or similarly significant effects where prohibited by law.

Where required, we will:

Automated risk signals are not necessarily proof of wrongdoing and may be reviewed together with other information.

12. How We Disclose Personal Information

We may disclose personal information as described below.

12.1 Between Riders and Drivers

To provide a booking, we may disclose limited information between riders and drivers, such as:

After a trip, some information may remain available for safety, support, payment, or dispute- resolution purposes.

12.2 Fleet Hubs, Dispatchers, and Transportation Providers

We may disclose information to the Fleet Hub, dispatcher, operator, or transportation provider involved in a requested service, including:

12.3 Business and Organizational Customers

When a ride is requested, paid for, or administered by an organization, we may disclose relevant information to that organization, including:

We do not necessarily control how the organization uses information it receives independently.

12.4 Service Providers and Contractors

We may disclose information to providers supporting:

These providers are authorized to use information only for contracted services or as otherwise permitted by law.

12.5 Affiliates and Corporate Group Members

We may disclose information within the Rydit corporate group for:

12.6 Legal, Regulatory, and Safety Disclosures

We may disclose information when we reasonably believe it is necessary to:

We review requests and may object to demands that we believe are unlawful, excessive, or inappropriate.

12.7 Corporate Transactions

Information may be disclosed or transferred as part of:

Any recipient will be required to handle personal information in accordance with applicable law.

12.8 At Your Direction

We may disclose information when you instruct or authorize us to do so, such as when you:

13. Sale, Sharing, and Targeted Advertising

Rydit does not sell personal information in exchange for money.

However, some privacy laws define "sale," "sharing," or "targeted advertising" broadly enough to include certain disclosures involving advertising, analytics, cookies, pixels, or similar technologies.

Where applicable, you may have the right to opt out of:

You may exercise applicable choices through:

We do not knowingly sell or share the personal information of children under 16 for cross- context behavioral advertising.

14. Cookies, SDKs, and Similar Technologies

Rydit and its providers may use:

These technologies may support:

For more information, including cookie categories, retention periods, consent, and opt-out choices, review the Rydit Cookie Policy.

Where required, we obtain consent before activating non-essential technologies.

15. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

Retention periods vary based on:

Examples include:

When information is no longer needed, we take reasonable steps to delete, anonymize, deidentify, or securely dispose of it.

Information may remain temporarily in encrypted backups until ordinary backup rotation is completed.

16. Security

Rydit uses reasonable administrative, technical, physical, and organizational safeguards designed to protect personal information.

Depending on the nature of the information and system, safeguards may include:

No electronic transmission, application, or storage system is completely secure. We cannot guarantee that unauthorized access, loss, misuse, alteration, or disclosure will never occur.

You are responsible for:

17. Data Breach Notification

If we discover a security incident involving personal information, we will:

Notification timing, content, and recipients will depend on the applicable law and circumstances.

18. International Data Transfers

Rydit and its service providers may process information in the United States and other countries where Rydit, Fleet Hubs, affiliates, or providers operate.

Those countries may have privacy laws that differ from the laws where you live.

Where required, we use lawful safeguards for international transfers, which may include:

You may contact us for more information about applicable transfer safeguards.

19. Children and Minors

Rydit Chauffeurs is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 without legally valid parental authorization.

Drivers and chauffeurs must meet all minimum-age, licensing, and eligibility requirements imposed by Rydit, the applicable Fleet Hub, and governing law.

A minor may ride as a passenger only when permitted by:

A parent, guardian, or authorized adult may provide information about a minor when arranging authorized transportation. We use that information only as reasonably necessary to provide and protect the service.

We do not knowingly use children's personal information for targeted advertising.

If you believe a child has provided information to us in violation of this section, contact us so that we can investigate and take appropriate action.

20. Your Privacy Rights

Depending on where you live and subject to legal exceptions, you may have the right to:

These rights are not absolute. We may decline or limit a request when permitted by law, including when information is needed to:

21. How to Exercise Your Rights

You may submit a privacy request through:

Please include "Privacy Rights Request" in the subject line and clearly describe your request.

We may need to verify your identity before fulfilling a request. Verification may involve:

We will use verification information only for request verification and fraud prevention.

You may use an authorized agent where permitted by law. We may request:

We will respond within the period required by applicable law. We may extend the response period when legally permitted and will explain the extension.

22. Appeals

If we deny a privacy request and applicable law gives you a right to appeal, you may appeal by:

Your appeal should explain why you believe the decision should be reconsidered.

We will respond within the legally required period and provide information about any further complaint rights that may apply.

23. Marketing Choices

You may unsubscribe from promotional email by using the unsubscribe link in the communication.

You may opt out of promotional SMS messages by following the instructions in the message, such as replying "STOP," where supported.

You may adjust push-notification preferences through the app or your device settings.

Opting out of marketing does not prevent us from sending:

24. Third-Party Services and Links

The Platform may include links to or integrations with third-party services.

Third parties may include:

Rydit does not control the independent privacy practices of third parties. This Privacy Policy does not apply to information collected independently by a third party after you leave the Platform or interact directly with that party.

Review the third party's privacy notice before providing personal information.

25. Deidentified and Aggregated Information

We may create aggregated, anonymized, or deidentified information that cannot reasonably be linked to you.

We may use and disclose that information for:

Where required by law, we will maintain deidentified information in deidentified form and will not attempt to reidentify it except to test whether our deidentification processes are effective or as otherwise permitted by law.

26. Supplemental Notice for U.S. Residents

This section supplements the remainder of this Privacy Policy for residents of U.S. states with applicable comprehensive privacy laws, including New Jersey and California.

The rights available to you depend on whether the relevant law applies to Rydit and your relationship with us.

26.1 Categories of Personal Information

During the preceding 12 months, we may have collected the following categories:

1.Identifiers, such as name, email address, phone number, IP address, account identifier, driver's license, or government ID.

2.Customer-record information, such as address, payment details, insurance details, and identification information.

3.Protected classifications, such as age, disability, or other information voluntarily provided or processed where legally necessary.

4.Commercial information, such as trips, bookings, purchases, payments, refunds, and service history.

5.Biometric information, where identity-verification technology involves regulated biometric processing.

6.Internet or electronic activity, such as device, app, website, login, cookie, and interaction data.

7.Geolocation data, including precise trip, driver, pickup, and destination location.

8.Audio, electronic, visual, or similar information, such as photographs, support communications, and lawfully recorded calls.

9.Professional or employment-related information, such as driver application, licensing, vehicle, performance, and eligibility information.

10.Education information, if voluntarily provided or necessary for a particular role.

11.Inferences, such as fraud, safety, preference, service-demand, or account-risk indicators.

12.Sensitive personal information, such as precise geolocation, financial-account information, government identifiers, account credentials, biometric information, and certain protected information.

We collect these categories from the sources identified in this Privacy Policy and use them for the purposes described above.

26.2 Categories Disclosed for Business Purposes

We may disclose the categories listed above to:

We disclose only categories reasonably relevant to the recipient and purpose.

26.3 California Rights

Subject to legal applicability and exceptions, California residents may have rights to:

Rydit does not use or disclose sensitive personal information for the purpose of inferring characteristics about California consumers.

Where our advertising or analytics activity constitutes a sale or sharing under California law, California residents may opt out through an available privacy-choice mechanism or recognized opt-out preference signal.

26.4 California Shine the Light

California Civil Code Section 1798.83 may permit certain California residents to request information about disclosure of personal information to third parties for their own direct- marketing purposes.

Rydit does not disclose personal information to unaffiliated third parties for their own direct marketing without permission.

An eligible request may be submitted to info@rydit.us with "California Shine the Light Request" in the subject line.

26.5 Nevada Residents

Where applicable, Nevada residents may submit a verified request directing us not to make a covered sale of certain information.

Rydit does not currently sell covered information as "sale" is defined under Nevada law.

26.6 State Appeals and Regulatory Complaints

Residents of states providing an appeal right may appeal a denied request as described above.

Depending on your state, you may also contact your state Attorney General or another designated privacy regulator.

27. Supplemental Notice for the EEA and European Union

Where EU data-protection law applies, Rydit LLC is generally the controller for processing it determines.

You may have the following rights, subject to legal conditions:

Right to Object You have the right to object at any time to processing based on legitimate interests, including qualifying profiling.

We will stop the processing unless we demonstrate compelling legitimate grounds that override your interests, rights, and freedoms or the processing is needed for legal claims.

You have an unconditional right to object to processing for direct marketing.

Supervisory Authority You may lodge a complaint with the data-protection authority where you live, work, or believe an infringement occurred.

We encourage you to contact us first so that we may attempt to address your concern.

28. Supplemental Notice for United Kingdom Residents

Where UK data-protection law applies, Rydit LLC is generally the controller for processing it determines.

UK residents may have rights to:

You may lodge a complaint with the UK Information Commissioner's Office.

Information Commissioner's Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF United Kingdom We encourage you to contact Rydit first so that we may try to resolve your concern.

International transfers from the UK will be handled using a lawful mechanism, such as UK adequacy regulations, the UK International Data Transfer Agreement, or the UK Addendum, where required.

29. Supplemental Notice for Canadian Residents

Where Canada's Personal Information Protection and Electronic Documents Act or substantially similar provincial law applies, Rydit handles personal information in accordance with applicable Canadian privacy principles.

These principles include:

Depending on applicable law, Canadian residents may request:

Withdrawing consent may prevent us from continuing to provide a service that requires the information.

Canadian residents may contact the Office of the Privacy Commissioner of Canada or the appropriate provincial regulator concerning unresolved privacy issues.

30. Changes to This Privacy Policy

We may update this Privacy Policy to reflect:

The revised version will be posted with a new "Last Updated" date.

If a change is material, we may provide additional notice through:

Where required, we will request consent before using personal information for a materially different purpose.

Your continued use after an update does not constitute consent where applicable law requires express consent.

31. Contact Us

For questions, complaints, privacy requests, or concerns about this Privacy Policy, contact:

Rydit LLC

Attn: Privacy Officer Email: info@rydit.us Please include enough information for us to understand and respond to your inquiry, but do not email highly sensitive documents unless specifically instructed through a secure method.